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CMS - Case Study

CCT is an established IT & telecommunications solutions provider, known for their Avaya expertise and a passion for delivering exceptional customer service on an international scale.

  • CCT
  • CCT
  • CCT
  • CCT

Call Centre Technology

The Brief

CCT required a professional, dynamic and progressive content managed site that positioned them as a leading international communications provider. The site needed to showcase CCT's capabilities and offer resources to existing customers, and also act as a key tool in new business lead generation.

Our Solution

Rockpool provided a bespoke Content Management System (CMS) which allows CCT the ability to easily create, update, format and publish all elements of their website, from the body copy down to the promotional data capture resource pods.

Our user-centred design approach ensured that the site was not only visually compelling but also encouraged interactivity with its users through intuitive information architecture and navigation.

The Result

The newly designed site more accurately reflected CCT as one of the industry's leading communications provider. The CMS was designed to be extremely SEO friendly, which allowed CCT to optimise the website to ensure a high ranking for relevant search terms. CCT have seen a marked increase in statistics for traffic, lead generation, goals and general interaction for the new site. In the short time it has been live it has already shown a return on their investment.

Visit: cctonline.co.uk

For more information contact: Mark Benjamin

"You've portrayed CCT with the professionalism and aspiration that we've always wanted and the site is now something we can be very proud of. It has been a pleasure working with you, and we're very grateful for your proactive and collaborative approach throughout the whole process. The fact you fully understood what it was that we were trying to achieve early on, was critical in allowing us to launch the site within such a tight timeframe. We're delighted with it."

Richard Pinnington - Head of Marketing, CCT


Partnerships:

  • Microsoft Certified Partner

Get in touch:

  • Rockpool Digital
  • Unit 7.19, Paintworks
  • Bath Road
  • Bristol, BS4 3EA
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Tel:
0117 971 4466
Fax:
0117 971 4477

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