Our Approach
The thing about tackling digital projects is they're all the same - but totally different. The Rockpool approach follows a proven journey from discovery to delivery, and yet the end result is a bespoke solution, every time. So how do we do it? It's amazing what a well defined brief and some creative thinking can do.
Project Management Process
Doing brilliant things with digital technology isn't easy - but it doesn't have to be painful, either. Our process makes the journey from business need to digital solution go like a dream.
Discovery
Only after we've understood your business goals and future needs can we provide a digital solution that creates growth. So we start by listening and asking questions. We gain insight through an understanding of your business needs, which leads us to consider the most appropriate ways in which to meet - and exceed - your expectations.
Planning
All our projects are managed using a structured process based on the Prince 2 framework. At the outset of the project your project manager will prepare specification documents that include a detailed project plan, site map and functional specification ensuring you know exactly what we'll be delivering and when.
Design
Your brand's integrity is important to us, and the visual impact of everything we create is crucial in communicating its qualities. Good design requires equally effective technology. Using the latest development techniques, our solutions will meet your current needs and also accommodate your future requirements.
Delivery
We make sure that our solutions are ready on time and within budget. Extensive testing will take place during the project build so that everything is ready for launch.
Support
We believe in forging a relationship together over time. Our involvement doesn't end when your finished project goes live. In addition to offering comprehensive training and support we can, for example, design and deliver an online marketing strategy that helps you monitor website responses and direct future web promotion activity.
Our Values
Client Focussed
Every part of our business is client focussed. We believe that developing relationships through open, effective dialogue enables us to really understand your business.
Intelligent Solutions
Each of our clients is unique. We use a combination of creative strategic thinking and industry expertise to produce intelligent solutions that provide clear business results.
Teamwork
We're an energetic and inspiring team. We respect the collaborative effect of different skill sets working together, creating a team capable of delivering every aspect of your project.
Continuous Innovation
We're passionate about innovation. Our solutions continually evolve through research and development to ensure that you retain and increase your competitive advantage.